Shipping policy

Shipping Methods and Times

  • We offer standard shipping for all orders, with delivery estimated within 3-5 business days after the order is processed.
  • Expedited shipping options are available for an additional fee, with delivery estimated within 1-3 business days after the order is processed.

Shipping Restrictions

  • We currently only ship to addresses within Pakistan. We do not ship to international addresses.
  • We do not ship to P.O. boxes or APO/FPO addresses.

Shipping Charges

  • Shipping charges are displayed at checkout before you confirm your order.

Order Processing Time

  • Orders are typically processed and shipped within 1-2 business days after the order is placed.
  • Orders placed on weekends or holidays will be processed on the next business day.

Order Tracking

  • Once your order has shipped, you will receive a shipping confirmation email with tracking information.
  • You can track your order using the tracking number provided in the shipping confirmation email.

Delivery Issues

  • If your order is delayed or lost in transit, please contact us at naninestpk@gmail.com and we will investigate the issue.
  • If your order is damaged or defective upon delivery, please contact us within 1 hour of receiving your order to arrange for a replacement or refund.

Change of Shipping Address

  • If you need to change the shipping address for your order, please contact us as soon as possible at naninestpk@gmail.com. We will make every effort to update the shipping address before the order is processed and shipped.

Contact Us

By placing an order on the toycompany.pk website, you agree to abide by the terms and conditions of this Shipping Policy.